Shipping policy
Shipping & Delivery Policy
At Zeller Kern Private Wealth Management, Inc., all services offered are digital consulting services. No physical products are shipped.
Service Delivery
All services are delivered remotely via online communication methods such as video calls, phone calls, or email, depending on the service selected. After purchase, clients will receive instructions on how to schedule or access their session.
Delivery Timeframe
Services are typically scheduled within 1–3 business days after purchase, depending on availability. Clients are responsible for booking their session using the provided instructions.
No Physical Shipping
As we do not sell or ship physical goods, no shipping fees, delivery carriers, or tracking numbers are applicable.
Refund Policy (3 Days)
We offer a 3-day refund window from the date of purchase, provided that the service has not yet been delivered or completed.
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If the consultation has already taken place, refunds are not available.
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If a session is scheduled but not yet completed, a refund may be requested within 3 days of purchase.
To request a refund, please contact us with your order details.
Contact Information
Phone: (916) 436-8270
email: ze1rn@outlook.com